Returns & Exchanges
At Kaisercraft, we want you to be completely satisfied with your purchase. If you change your mind, you can return your items within 30 days of delivery provided they are in their original, unopened packaging.
Check Eligibility
Ensure your items are unused, in original packaging, and within the 30-day return window from the date of purchase.
Contact Support
Email our customer care team with your order number and reason for return to receive a Return Authorization number.
Package Your Items
Securely pack the products to prevent damage during transit and include your original packing slip inside the box.
Ship and Refund
Send the package to our warehouse; once received and inspected, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing